- How should I prepare for my appointment?
- Haircuts: come as you are, but detangled
Color: please arrive with clean dry hair
Perm / keratin : no prep needed
Formal styling: wear zip up or button up shirt, day old hair is fine with minimal product.
- Why do I need to read and sign salon policies?
- My policies ensure every client understands appointment expectations, cancellation terms, pricing, liability information, and salon guidelines before services begin. This helps prevent misunderstandings and allows me to focus on providing an exceptional experience.
- How do I know which service to book?
- If you're unsure, book a consultation. We'll discuss your goals, assess your hair, and recommend the best service and timing.
- Do I need a consultation for extensions, wigs, or major color changes?
- Yes. All extension, wig/topper, and color correction/ change services require a consultation before booking. These are big / customized services. They require planning and sometimes ordering additional supplies.
- Can I bring a guest?
- My salon is a cozy, intimate space with limited seating. I kindly ask that only those necessary accompany you to your appointment.
- Can I bring my children?
- Children are welcome if they are receiving a service or are supervised by another responsible adult. For everyone's safety, children should not be left unattended.
- What if I'm running late?
- I have a 15 minute grace period. Past that your appointment may need to be shortened or rescheduled. But I'll do my best to accommodate you.
- What forms of payment do you accept?
- I accept all major credit and debit cards, as well as cash. For more premium / high ticket services-payment plans through klarna and affirm are available, an additional 5% fee applies as this is whar they charge me to offer this option.
- How far in advance should I book?
- Appointments often fill several weeks in advance, especially evenings, weekends, blonding services, extensions, and weddings. Booking ahead is highly recommended. currently my schedule allows for 60 days out.
- Do you take walk-ins?
- I do if I have time, this is not guaranteed. Appointments are strongly encouraged to ensure enough time is reserved for your service, a precision haircut is never "quick"
- Can I book multiple services together?
- Yes! If you'd like more than one service or more than 1 of the same service during your visit, please select each service when booking so enough time is reserved.
- Can I get a quote over the phone or by message?
- General estimates for ( starting at prices ) are available, but an exact quote can only be given after seeing your hair in person. Hair history, length, density, and previous color/ chemical services all affect pricing.
- Why do some services start at a certain price?
- Every head of hair is different. "one price does not fit all", Pricing is based on the time, product, and complexity required to achieve your desired result.
- Do you guarantee blonde in one appointment?
- Not always. Achieving healthy blonde hair is a process, and multiple appointments may be necessary depending on your starting point.
- Can I bring inspiration photos?
- Absolutely! Inspiration photos are encouraged and help me understand your vision. Keep in mind that your final results will depend on your starting hair, condition, and previous color history.
- Will my service damage my hair?
- The health of your hair is always my priority. However, any chemical will cause some damage. If I believe a service could overly compromise your hair, I'll recommend a safer alternative or a treatment plan first.
- Can I eat or work during my appointment?
- Absolutely! Longer appointments are a great time to catch up on emails, read, or enjoy a snack. We just ask that food and drinks be kept away from chemical services when possible.
- What if I need to change my service after I book?
- Please let me know as soon as possible. Some services require additional time, and I may need to adjust your appointment to ensure we can accommodate your request.
- Why do I need to fill out forms before my appointment?
- My client forms help me provide the safest and best possible experience. They give me important information about your hair history, allergies, medications, and previous chemical services while ensuring you understand my salon policies, cancellation policy, pricing structure, liability waiver, and service expectations. Completing your forms ahead of time allows me to spend less time on paperwork and more time focusing on creating beautiful hair.
- Why do you require a card on file?
- A card on file secures your appointment and helps us enforce our cancellation policy fairly. Your card will not be charged unless a cancellation, no-show, or late policy applies. plus, if you forget your wallet it's not an issue :)
